[Serusers] Ekiga.net, service down, impossible to restart SER

Damien Sandras dsandras at seconix.com
Wed Mar 15 09:45:34 CET 2006


I understand.

But I find it weird that I had to recompile for only 6000 users.

Le mercredi 15 mars 2006 à 08:33 +0100, Greger V. Teigre a écrit :
> 20K is per server and the number is just a guidance, it all depends on your 
> setup, registration intervals etc.
> No matter how hard you try, you won't find a solution that scales 
> indefinitely on one server. You also want redundancy, so you need to add 
> some servers and decide how to manage your subcription base.
> g-)
> 
> ----- Original Message ----- 
> From: "Damien Sandras" <dsandras at seconix.com>
> To: "Tobias Lindgren" <tobias.lindgren at ip-only.se>
> Cc: <serusers at lists.iptel.org>
> Sent: Tuesday, March 14, 2006 11:39 PM
> Subject: Re: [Serusers] Ekiga.net, service down, impossible to restart SER
> 
> 
> > Hi,
> >
> > Le mardi 14 mars 2006 à 23:29 +0100, Tobias Lindgren a écrit :
> >> Hi,
> >>
> >> Glad it helped you out a bit. I'm not sure on that you would actually
> >> hit the limit with 4 times your users, as I guess it could be affected
> >> by other things in the database such as the alias table for example and
> >> therefor you'd most likely hit the limit before seeing 4 times the users.
> >>
> >> But, I think you might find this rather long thread interresting,
> >> starting here:
> >> http://lists.iptel.org/pipermail/serusers/2005-May/019850.html
> >>
> >
> > Very good reading.
> >
> > However, I do not know yet what is the long term solution to avoid that
> > problem even with large number of users.
> >
> > Also, when I read that you can have maximum 20k users by computers, it
> > frightens me. I hope it doesn't mean 20k "subscribers" (who are not
> > necessarily registered), because it would be fewer than what I expected.
> >
> >
> >> Br,
> >> Tobias
> >>
> >> Damien Sandras said the following on 2006-03-14 23:17:
> >> > Hello,
> >> >
> >> > Le mardi 14 mars 2006 à 22:56 +0100, Tobias Lindgren a écrit :
> >> >> Hello,
> >> >>
> >> >> You are using MySQL-db, right? Looks like you are hitting some memory
> >> >> limiter by looking at the source code, and I'm just guessing it could 
> >> >> be
> >> >>  because you have much data in your database and large tables with 
> >> >> many
> >> >> rows. When SER starts and loads (or walks through?) these tables it
> >> >> cannot hold it in it's working memory and therefor your error message.
> >> >>
> >> >
> >> > I had supposed that too :(
> >> >
> >> >> If I were you I'd start off by increasing the PKG_MEM_POOL_SIZE to
> >> >> something bigger, for example 1024*4096, in config.h and recompile SER
> >> >> to see if that would help you out. Starting SER with the "-m" option 
> >> >> to
> >> >> specify more shared memory than default might also be a way, but I'm
> >> >> guessing you've already tried that and I'm also guessing that would 
> >> >> not
> >> >> help you out.
> >> >>
> >> >
> >> > Starting with -m was not helping, so I decided to recompile with an
> >> > increased PKG_MEM_POOL_SIZE.
> >> >
> >> > Now, it only seems to be a workaround. Meaning that when I will hit 4
> >> > times the current number of users, I will get problems again.
> >> >
> >> > Isn't there another solution? Others are using SER in big setups, so
> >> > surely there must be something escaping me...
> >> >
> >> > Thank you!
> >> >
> >> >
> >> >> Br,
> >> >> Tobias
> >> >>
> >> >> Damien Sandras said the following on 2006-03-14 22:36:
> >> >> > Hello,
> >> >> >
> >> >> > As you probably know, the Ekiga SIP softphone was released 
> >> >> > yesterday.
> >> >> > We are using SER as SIP Registrar/Proxy.
> >> >> >
> >> >> > Tonight, it suddenly stopped working, and when restarting it, I get:
> >> >> > 0(0) convert_row(): No memory left
> >> >> >  0(0) convert_rows(): Error while converting row #5679
> >> >> >  0(0) convert_result(): Error while converting rows
> >> >> >  0(0) store_result(): Error while converting result
> >> >> >  0(0) preload_udomain(): Error while doing db_query
> >> >> >  0(0) register_udomain(): Error while preloading domain 'aliases'
> >> >> >  0(0) release_connection(): Removing connection from the pool
> >> >> >
> >> >> > There are no memory problems, but the number of users has 
> >> >> > dramtically
> >> >> > increased lately.
> >> >> >
> >> >> > Is that a limitation of SER?
> >> >> >
> >> >> > I'm asking for help because we are short in time, the service is
> >> >> > currently down and users started complaining...
> >> >> >
> >> >> > Thanks,
> > -- 
> > _      Damien Sandras
> > (o-
> > //\     Ekiga Softphone: http://www.ekiga.org/
> > v_/_    FOSDEM 2006    : http://www.fosdem.org/
> >        SIP Phone      : sip:dsandras at ekiga.net
> >                         sip:600000 at ekiga.net
> >
> > _______________________________________________
> > Serusers mailing list
> > serusers at lists.iptel.org
> > http://lists.iptel.org/mailman/listinfo/serusers
> > 
> 
-- 
 _      Damien Sandras
(o-     
//\     Ekiga Softphone: http://www.ekiga.org/
v_/_    FOSDEM 2006    : http://www.fosdem.org/
        SIP Phone      : sip:dsandras at ekiga.net
                         sip:600000 at ekiga.net




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