[Serusers] question on Adding aliases

[Eric Haskins]

We are trying to get inbound DID's working on our SER box.  Outbound is working perfectly as we are doing pre-paid.  

I ran this command 
[root at voip1 ~]# serctl alias add 6049094251 sip:5002 at 216.x.xxx.xx
domain unknown: use usernames with domain or set default domain in SIP_DOMAIN
[root at voip1 ~]#

I get the same result if I put our domain in place of the IP address. We had someone else set this box up for us and I am having problems reaching them.  

5002 is is the username of my test ATA logged into the system I can make outgoing calls to the PSTN

What am I doing wrong?? I have been reading Archives allday trying to grasp this. The DID provider is directing that DID at the IP of this SER box

Eric Haskins
Lead Software Developer
eric at v1010.com
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