[Serusers] Missed Calls Error

[Aisling O'Driscoll]

Hi,

Could I please get verification on something regarding missed calls? 

1)
I have modified my ser.cfg for missed calls based on example from the
Terena IP Telephony Cookbook. I get an error with the line:
acc_request("404 Not Found");
parse error - unknown command, missing loadmodule?
even though I have loaded the acc.so and tm.so modules and used
modparam("acc", "log_missed_flag", 3); 

2)
Besides that when I comment the above out, I am under the impression
that if a user 314 rings user 2092 and hangs up before user 2092
answers i.e. sending a CANCEL message - an entry for this should now
be in the "missed_calls" table fo the ser database....Is this
correct?...I tested this scenario and the table was still empty.
Could someone explain what I am missing?

Many thanks (relevant part of ser.cfg included below)
Aisling.

//ser.cfg
# native SIP destinations are handled using our USRLOC DB
if (!lookup("location")) {
	#sl_send_reply("404", "Not Found");
	#break;
	#new entered 20/07/05
	#call invitations to off-line users are reported using 
	#the acc_request action; to avoid
	#duplicate reports on request retransmissions, request
	# is processed statefully (t_newtran, t_reply)
	if ((method=="INVITE" || method=="ACK") && t_newtran()){
		t_reply("404", "Not Found");
		#acc_request("404 Not Found");
		break;
	};
	#all other requests to off-line users are simply 
	#replied statelessly and no reports are issued
	sl_send_reply("404", "Not Found");
	break;
}
else
{
	#user on-line; report on failed transactions; 
	#mark the transaction for reporting using the same
	#number as configured above; if the call is really missed,
	# a report will be issued
	setflag(3);
	#forward to the users current destination
	t_relay();
	break;
};
};
	route(1);
}



-------------------Legal  Disclaimer---------------------------------------

The above electronic mail transmission is confidential and intended only for the person to whom it is addressed. Its contents may be protected by legal and/or professional privilege. Should it be received by you in error please contact the sender at the above quoted email address. Any unauthorised form of reproduction of this message is strictly prohibited. The Institute does not guarantee the security of any information electronically transmitted and is not liable if the information contained in this communication is not a proper and complete record of the message as transmitted by the sender nor for any delay in its receipt.