[Serusers] SER & SEMS

[Ian Bonham]

(Must MUST remember to hit reply-all, and not just reply!)

Hi Steve

Whats happening is the call gets to SER/SEMS and then SEMS seems to fail
because it can't communicate with SER properly. I've set up as per the Howto
exactly, but if I add the line :

fifo_db_url="mysql://xxx:xxx@localhost/ser"

to ser.cfg in Globals, SER fails to start. This is confusing me as in the
Howto's it seems this line is important. If I # out the line, SER starts, but
when a call hits SER/SEMS, SEMS in debug mode reports :

(25654) DEBUG: execute (AmServer.cpp:276): everything is OK !
(25654) DEBUG: write_to_fifo (SerClient.cpp:237): write_to_fifo:
<:DB:00006436608B8F33
select
email_address
.
subscriber
username = "8709304900"
.

>
(25654) DEBUG: write_to_fifo (SerClient.cpp:244): Write to fifo: completed
(25654) DEBUG: parseLine (SerDBQuery.cpp:119): line=<500 command 'DB' not
available>
(25654) DEBUG: parseLine (SerDBQuery.cpp:119): line=<>
(25654) ERROR: startSession (AmSession.cpp:468): 404 voicemail: no email
address for user <8709304900>
(25654) DEBUG: write_to_fifo (SerClient.cpp:237): write_to_fifo:
<:t_reply:0000643625E7F6D6
404
voicemail: no email address for user <8709304900>
43869:628960497
0000643613172552
Contact: <sip:8709304900 at 217.160.187.14:5090>
>
(25654) DEBUG: write_to_fifo (SerClient.cpp:244): Write to fifo: completed
(25654) DEBUG: getReturnCode (AmRequest.cpp:357): response from Ser: 500
command 't_reply' not available
(25654) ERROR: reply (AmRequest.cpp:335): AmRequestUAS::reply: 500 command
't_reply' not available


So I'm getting two problems I think. First it can't get the Subscribers email
address from the SER database. I can if I run the query from mysql on the
command line, but SEMS seems unable to get through to the SER database. Is
that because of the error <500 command 'DB' not available> ?
Then it cannot find the command 't_reply'.

Any suggestions greatly appriciated,

Ian Bonham



Steve Blair (blairs at isc.upenn.edu) wrote:
>
>
> Can you explain what is wrong?
>
> Ian Bonham wrote:
>
> >Hi All,
> >
> >Just a quickie, I'm having MEGA problems getting SER/SEMS operating as a
> >voicemail server. I'm running SER as a proxy on 5060 and SER/SEMS on 5090.
> >
> >I can get the calls to divert to SER/SEMS on 5090 if the subscriber is
> >unavailable, but I'm having huge problems getting SER/SEMS running properly.
> >The example conf's in the SER-SEMS howto dont seem to work on my set up, and I
> >keep getting database errors thrown up.
> >
> >I have mailed the SEMS list, but I wondered if anyone here has a working
> >SER/SEMS Voicemail configuration, would you be kind enough to post your
> >ser.cfg and sems.conf so I can compare to try to see where I'm messing it up?
> >
> >Many thanks,
> >
> >Ian
> >
> >_______________________________________________
> >Serusers mailing list
> >serusers at lists.iptel.org
> >http://lists.iptel.org/mailman/listinfo/serusers
> >
> >
>
> --
>
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> The University of Pennsylvania
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>
>
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>
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>
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>
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>
>