[Serusers] Registering issues

[Mr Greg Plater]

Hi

Right on the money. I found the iptables blocking internet access and
allowing local traffic only. 

Thanks for the advice

Cheers
Greg


Hi

Paste the logs, also from ser have you done ngrep, or was that the 
ethereal trace you mentioned below. See if ser is receiveing anything.

What I do is to start ser like this

/usr/local/sbin/ser -ddddddd -E -f /usr/local/etc/ser/ser_020405.cfg 
2>/home/admin/te

that basically means all output is going to a file, so when I need to 
test quickly I just

tail -f /home/admin/te |more

and wait for the register etc.

You need to first see if SER is receving, if so, then its a problem on 
the way back, which usually means a block somewhere.

Iqbal

Mr Greg Plater wrote:

> Hi
>
> I have Ser Express router on a Public ip address with no firewall 
> between it and the internet.
>
> I have two hardware phones and two software clients connecting to the 
> SER box.
>
> All 4 clients are on a private network with Nat connecting to a 
> gateway on a public ip address in the same range as the Ser Unit.
>
> They register and I can make calls between these 4 clients.
>
> When I go to a remote location on a different ISP.
>
> I check the computer is on a public IP and no firewall is enabled. I 
> place my SER details for registration into the client and it fails to 
> register.
>
> I tried xlite with its debug screen and I see the send but note no 
> response.
>
> When I use ethereal I capture the send but note no response packet 
> received.
>
> I have tried a couple of port scans from the internet and I confirm 
> port 5060 is open and listening.
>
> I have an Asterisk box on a public ip address also in the same range 
> as the SER unit. It registers to SER and ser routes calls to it and 
> bridges SIP - H323 out to a Gatekeeper and calls work within normal 
> limits.
>
> What am I doing wrong?
>
> SERWEB is working and the website etc. all work from the internet no 
> issue.
>
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