[Serusers] Registering issues

[Iqbal]

Hi

Paste the logs, also from ser have you done ngrep, or was that the 
ethereal trace you mentioned below. See if ser is receiveing anything.

What I do is to start ser like this

/usr/local/sbin/ser -ddddddd -E -f /usr/local/etc/ser/ser_020405.cfg 
2>/home/admin/te

that basically means all output is going to a file, so when I need to 
test quickly I just

tail -f /home/admin/te |more

and wait for the register etc.

You need to first see if SER is receving, if so, then its a problem on 
the way back, which usually means a block somewhere.

Iqbal

Mr Greg Plater wrote:

> Hi
>
> I have Ser Express router on a Public ip address with no firewall 
> between it and the internet.
>
> I have two hardware phones and two software clients connecting to the 
> SER box.
>
> All 4 clients are on a private network with Nat connecting to a 
> gateway on a public ip address in the same range as the Ser Unit.
>
> They register and I can make calls between these 4 clients.
>
> When I go to a remote location on a different ISP.
>
> I check the computer is on a public IP and no firewall is enabled. I 
> place my SER details for registration into the client and it fails to 
> register.
>
> I tried xlite with its debug screen and I see the send but note no 
> response.
>
> When I use ethereal I capture the send but note no response packet 
> received.
>
> I have tried a couple of port scans from the internet and I confirm 
> port 5060 is open and listening.
>
> I have an Asterisk box on a public ip address also in the same range 
> as the SER unit. It registers to SER and ser routes calls to it and 
> bridges SIP – H323 out to a Gatekeeper and calls work within normal 
> limits.
>
> What am I doing wrong?
>
> SERWEB is working and the website etc… all work from the internet no 
> issue.
>
>------------------------------------------------------------------------
>
>_______________________________________________
>Serusers mailing list
>serusers at lists.iptel.org
>http://lists.iptel.org/mailman/listinfo/serusers
>  
>