[Serusers] help with asterisk and SER

[Girish]

Hello,

--- red orbit <redorbit01 at yahoo.com> wrote:

> In using SER as proxy and asterisk as the PBX, do we
> need to define anything in either of these two to make
> asterisk send a response back to the SIP clients
> behind the proxy? We have a defined dialplan in
> extensions.conf in asterisk for recognizing dialed
> digits of 911 and play a recorded message, but I do
> not see any response from asterisk to the INVITE.
> Our softphone is X-lite and we are making it dial 911
> which should be forwarded blindly to a preset port on
> asterisk via SER. This portion of the call works fine.
> But when the INVITE reaches asterisk, it does nothing.
> So, I wanted to know if asterisk needs to know about
> the SER or the X-lite user for accepting and
> processing the call besides the 911 dialplan
> definition which is defined as follows:
> exten => 911,1,Ringing
> exten => 911,2,Wait,30
> exten => 911,3,VoicemailMain
> exten => 911,4,Goto(s,6)

Can you do a sip debug on asterisk console and see what happens? If the INVITE's are reaching
there or not? If the requests are reaching there, check your dialplan for handling 911 is in the
default context (or in the appropriate context) of the extensions.conf. My guess is that asterisk
cannot find a valid context for the request and rejects the call.

HTH,

=====
Girish Gopinath  <gr_sh2003 at yahoo.com>

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