[Serusers] SER - TOO MANY HOPS

[onyeka d ezenwoye]

Hi, i keep getting this "too many hops" error when i try to call a user
registered on my ser server (tiger.mydomain.com). The users is registered
as user1 at tiger.mydomain.com .

I have the default ser config file but if i try to call user1 at mydomain.com
(without the machine name "tiger" as part of the address) the server
returns "too many hops".

However i can make the call if i specify address like
user1 at tiger.mydomain.com. why is this? the domain is the same. what do i
do now? Thanks.

regards,

Onyeka