[Serusers] Incoming pstn call

Lambros Lambrinos L.Lambrinos at cs.ucl.ac.uk
Tue May 11 19:26:12 CEST 2004


> Hi,
>  
> When i implement, with a Cisco 3660, incoming PSTN call to serusers i
> have a problem.
>  
> Call are well redirected to the right ip phone user, but when this user
> (here with XTEN or Cisco ATA) hangup, the soft phone user is
> disconnected, but not the pstn user at the other side.

Olivier,

I am facing a similar problem with calls going the 
other direction (i.e. from XTEN to the PSTN).
When the PSTN user hangs up, XTEN remains connected
but the line is freed as far as the PSTN phone is
concerned. In normal PSTN calls this is not normally the case.
So a BYE is not generated or not propagated ?

Did you expereince something like this ?

Regards,
Lambros
  
> In fact, in XTen, i see the Cisco 3660 PSTN gateway ip address (instead
> of ser domain). So, when XTen send the BYE message to SER, the From uri
> look like HYPERLINK "mailto:user@"user@<CISCO3360PSTN>. PSTN user is not
> disconnected because this BYE message is "rejected" by ser.
>  
> What did i miss ?
> 
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> <DIV><SPAN class=803475816-11052004><FONT face=Arial 
> size=2>Hi,</FONT></SPAN></DIV>
> <DIV><SPAN class=803475816-11052004><FONT face=Arial 
> size=2></FONT></SPAN>&nbsp;</DIV>
> <DIV><SPAN class=803475816-11052004><FONT face=Arial size=2>When i implement, 
> with a Cisco 3660, incoming PSTN call to serusers i have a 
> problem.</FONT></SPAN></DIV>
> <DIV><SPAN class=803475816-11052004><FONT face=Arial 
> size=2></FONT></SPAN>&nbsp;</DIV>
> <DIV><SPAN class=803475816-11052004><FONT face=Arial size=2>Call are well 
> redirected to the right ip phone user, but when this user (here with XTEN or 
> Cisco ATA) hangup, the soft phone user is disconnected, but not the pstn user at 
> the other side. </FONT></SPAN></DIV>
> <DIV><SPAN class=803475816-11052004><FONT face=Arial 
> size=2></FONT></SPAN>&nbsp;</DIV>
> <DIV><SPAN class=803475816-11052004><FONT face=Arial size=2>In fact, in XTen, i 
> see the Cisco 3660 PSTN gateway ip address (instead of ser domain). So, when 
> XTen send the BYE message to SER, the From uri look like <A 
> href="mailto:user@<CISCO3360PSTN">user@&lt;CISCO3360PSTN</A>&gt;. PSTN user is 
> not disconnected because this BYE message is "rejected" by 
> ser.</FONT></SPAN></DIV>
> <DIV><SPAN class=803475816-11052004><FONT face=Arial 
> size=2></FONT></SPAN>&nbsp;</DIV>
> <DIV><SPAN class=803475816-11052004><FONT face=Arial size=2>What did i miss 
> ?</FONT></SPAN></DIV></BODY></HTML>
> <BR>
> 
> <P><FONT SIZE=2>---<BR>
> Outgoing mail is certified Virus Free.<BR>
> Checked by AVG anti-virus system (http://www.grisoft.com).<BR>
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> 
> 
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