[Serusers] Call routing Problems ser->asterisk->ser with NATed UAs

[Klaus Darilion]

What is your setup, i.e. where is the NAT? Between UAs and ser, or 
between ser and asterisk?

Have you tried to caputure the SIP signaling (take a look at the SDP 
bodies, which IP addresses are announced there?) and the RTP stream?
-->use ethereal to get a glue where the packets are sent to and check 
out what is going wrong.

Where does the UAs send the packets to? To rtpproxy or to asterisk?

AFAIK asterisk is capable of NAT traversal (symmetric RTP). So I would 
suggest:
- for normal calls (without asterisk) do the NAT traversal with 
nathelper+rtpproxy
- for "special" calls (with asterisk) do the SIP NAT traversal in ser 
(nathelper: force rport, fix natted contact, record_route) and do the 
RTP NAT traversal in asterisk.

regards,
klaus


Kai Militzer wrote:
> Hello everybody!
> 
> I've been trying for three days to acomplish the following scenario with 
> ser, asterisk and SIP NATed UAs and somehow didn't get any further.
> 
> What I want in the end is the following. A call from an UA (with the 
> extension 8002) to let's say the extension 98001 comes into ser, from 
> there it is routed to asterisk, which does something (read: record the 
> message for the archives), rewrites the destination and sends it back to 
> ser. With rewriting I mean stripping of the first digit, in this case 
> the 9, so it calls the 8001 on ser. 8001 is a registered UA behind a NAT.
> 
> The problem i now have is, that the calles extension 8002 rings, but if 
> I answer the call, I have no sound. I'm sure this does something have to 
> do with the NATed UAs and the rtp-Stream, but I can't figure out what 
> exactely it is. I'm sure I have something to do with the nathelper 
> module and rtpproxy on the ser machine, but I haven't found any 
> documentation where it tells me how to exactelly do it.
> 
> What is strange is the fact, that if I forward a call only to asterisk 
> (for example to a voicemail), without routing it back to ser, I have 
> sound in both directions, meaning I can hear the anouncements of the vm 
> and record a message.
> 
> If anybody can help me by pointing me in the right direction (RTFMs are 
> fine for me, as long as I got told where to read) I would appreceate it 
> very much.
> 
> If you need some more information (e.g. ser configurations, etc.), I 
> will happily supply them.
> 
> Thanks in advance for any help.
> 
> Best regards
> 
> Kai
> 
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