[Serusers] aliases

[Klaus Darilion]

Srbislav Cvetkovic wrote:
> Hello,
> 
> I have a question. I have two users 1000 and 1001. I have two 
> grandstream phones that I registered with those usernames. I have added 
> aliases for them:
> serctl alias add 8000 sip:1000 at mydomain.com
> serctl alias add 8000 sip:1001 at mydomain.com
> 
> When i try to call 8000 from a softphone both of the phones ring. 
> However after the timer is out  I get 408: Request Timeout error instead 
> of going to voicemail. I have a user 8000 with voicemail configured. my 
> voicemail is running on a different machine though.
> 

voicemail for user 8000? 8000 ist just an alias - shouldn't be voicemail 
configured for user 1000 or 1001? Also your ser.cfg would be useful.

klaus


> Any clues?
> 
> I tried adding it to the location table but still the same issue. I just 
> want my phones to ring together, and if no answer go to voicemail. If 
> it's picked up, then it will ring all phones again, so someone else can 
> take the second call.I would like to use aliases so I we can still call 
> local extensions internaly.
> 
> thanks in advance
> 
>  Srbo Cvetkovic                  | CityNet, Inc.       
>  srbo at city-net.com            | Pittsburgh, PA   
>  voice: 412.481.5406         | fax: 412.431.1315
> 
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