[Serusers] Unanswered calls
Klaus Darilion
klaus.mailinglists at pernau.at
Sat Aug 14 22:37:17 CEST 2004
Ron Ramos wrote:
>
> Hello,
>
> Hope anyone can help me. Why is it that when I look on the log, there
> are some calls that are marked call answered,
> even if those calls haven't been answered on the other side. Meaning
> there's a complete INVITE,ACK,BYE but there was really no one who there
> to answer on the other side.
If there is an ACK, somebody sent a 200 OK. The GW (I assume your are
talking about IP-PSTN calls) should send a 200 OK only if the callee
picks up the call. Maybe there is a problem with the GW or with the
signaling on the PSTN side.
klaus
>
> Some clients are complaining, why would we bill them for such calls,
> when there was really no one answering on the other side. What should I
> do to be able to identify what really are the complete calls and what
> are not. Thank You
>
> Regards,
>
> Ronald
>
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