[Serusers] FAQ
Jan Janak
jan at iptel.org
Thu Jul 24 14:45:39 CEST 2003
Hello,
thanks for the suggestion. A bug reporting guideliness is here:
http://www.iptel.org/ser/bugs/
The page describes what to do and what information to send if anybody
finds a bug. But maybe we should extend it and write some guideliness
for people who are not sure if it is a bug or not.
Jan.
On 24-07 07:35, Rich Adamson wrote:
>
> > I am now working on an FAQ document for ser to avoid repeated questions
> > on the mailing lists.
> >
> > Many of you asked questions and got answers (or figured out the answers by
> > themselves), if you feel that your question and answer should be included in
> > the document, please send it to me in a private e-mail (don't reply to the
> > list).
>
> Excellent.
>
> As a first-time implementor of ser (and many many time implementor of lots
> of other Linux-based software over the last ten years), I've noticed that
> ser lacks helpful troubleshooting suggestions. That is also apparent from
> the many questions that have been posted. Reading the source code is not a
> reasonable/acceptable answer for 95% or more of the list.
>
> I'm certainly not complaining, just suggesting that where possible, insert
> some "clearly stated" methods that would help diagnose implementation issues;
> and, if one follows those steps, the minimum info needed for any list
> posting asking for help.
>
>
>
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