[Users] call management software

[Klaus Darilion]

ram wrote:
> Hi all
>  
> Is any one here in the group used any call management software for SER

Sorry, but what is a call management software?

For monitoring you can use "argus" or nagios & sipsak. You can also use 
mon and heartbeat (ultramonkey) for monitoring and failover.

regards
klaus


> I have seen software for Asterisk hudlite, does any kind of software for SER
>  
> any one tested and report their experiences
>  
> why iam asking is
>  
> after Ser running some days
> i get this error in my syslog
>  
> sl_reply_error used: I'm terribly sorry, server error occured (2/SL)
>  
> that time my users not able to make call, i keep get fast busy, that 
> time i need to reboot the Ser
> so calls again start going out side
>  
> If any kind of monitoring software available or do automated job, when 
> ever found that calls are not going
> then restart SER or some kind of solution should help the admin to chek 
> the logs, when the SER restarted.
>  
> If not some one need to monitor constantly or wait for customer to call 
> to support \the calls are not going
>  
> then we restart service will back the services, but i feel bad practice, 
> before customer realise some problem with
> server, the Admin able to fix the problem
>  
> any suggestions will be appriciated.
>  
> ram,
> 
> 
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