[SR-Users] "kamctl ul show"/xmlrpc ul.lookup AOR not found for valid registration

[Asgaroth]

Hi,

Any thoughts on this, I can provide actual examples for this, however, I 
would rather not send valid subsciber info directly to the list.

If anyone is available for looking into it I can send the relevent 
information/examples directly to them.

Thanks

On 21/07/2015 15:11, Asgaroth wrote:
> Hi All,
>
> I have a situation where a device has successfully registered and its 
> location saved/stored in memory.
>
> I can see all the stored information when I issue a "kamctl ul show"
>
> However, if I perform a kamctl ul show subscriber at domain, where the 
> 'subscriber at domain' is copied/pasted from the output of the "kamctl ul 
> show" command, it results in an AOR not found error. However, with 
> other AOR's on the same registrar, the "kamctl ul show 
> subscriber at domain" works.
>
> I checked the usernames for the failed commands, and I dont see 
> anything obvious, they are a combination of lower/upper-case leters 
> and digits. String length is around 24 characters for the username 
> (the username table for the subscriber is 64 characters). I'm not sure 
> what elese to check to see why the AOR lookup for these particular 
> clients are failing when they are indeed registered. All other 
> functions around the lookup seem to work, for example, a location 
> lookup for these AOR's are working.
>
> I wonder if I have come accross an issue with the kamctl function 
> and/or the equivilient xmlrpc ul.lookup method.
>
> Any thoughts on this would be greatly appreciated.
>
> Thanks