[SR-Users] [sr-dev] Missing accounting events in ACC table
Muhammad Shahzad
shaheryarkh at gmail.com
Wed Dec 24 15:23:56 CET 2014
After upgrade to version 4.2.1-a2aa22, result is same.
Thank you.
On Wed, Dec 24, 2014 at 1:32 PM, Muhammad Shahzad <shaheryarkh at gmail.com>
wrote:
> Looking at log level 3 logs, i see when INVITE has been authenticated ACC
> module creates the dialog,
>
> --
> DEBUG: acc [acc_cdr.c:726]: cdr_on_create(): dialog '0xa5936e70' created!
> --
>
> But acc callback is only triggered AFTER 200 OK of BYE request,
>
> --
> DEBUG: acc [acc_logic.c:644]: tmcb_func(): acc callback called for
> t(0xa591d840) event type 2, reply
> code 200
> --
>
> Between these two log lines there is no log from acc module.
>
> Thank you.
>
>
>
> On Wed, Dec 24, 2014 at 11:04 AM, Muhammad Shahzad <shaheryarkh at gmail.com>
> wrote:
>
>> See attached SIP trace.
>>
>> Note, i have obfuscated source and destination number and IPs etc. due to
>> privacy reasons.
>>
>> Thank you.
>>
>>
>>
>> On Wed, Dec 24, 2014 at 10:36 AM, Muhammad Shahzad <shaheryarkh at gmail.com
>> > wrote:
>>
>>> OK, i will upgrade my staging server and do some testing.
>>>
>>> The acc module does not post records anywhere, neither syslog nor db.
>>> The problem is happening to all calls (not any specific call).
>>>
>>> Regarding the FROM header, the only change done is to add "+" to
>>> callerid (after replacing 00 if present), this is extensively tested
>>> feature in past 6 months.
>>>
>>> I have analyzed all the SIP packets in call using ngrep, they all seem
>>> perfectly fine. All packets (request + reply) are correctly received and
>>> forwarded by kamailio. Unfortunately i deleted them and need to get new
>>> trace. I will send it to you in the afternoon.
>>>
>>> Thank you.
>>>
>>>
>>>
>>> On Tue, Dec 23, 2014 at 10:10 PM, Daniel-Constantin Mierla <
>>> miconda at gmail.com> wrote:
>>>
>>>> Hello,
>>>>
>>>> you can try with latest git branch 4.2 and see the results.
>>>>
>>>> At a quick look between the version you reported to work and the new
>>>> version you run, I couldn't spot a commit that could be the reason.
>>>>
>>>> Do you get the acc record in syslog for INVITE?
>>>>
>>>> How do you set the values for replacing From header? If you load from
>>>> database, be sure the values are valid. I see the uac module complains
>>>> about restoring operation. It might be the reason for the issues -- config
>>>> could be ok, but the subscriber data wrong.
>>>>
>>>> You should save the traffic for a while and check the packets for
>>>> missing records -- you can use tools such as tcpdump, sipgrep, ngrep to
>>>> store the traffic in a file for later analysis. When you find a missing
>>>> record, search in the file with the sip traffic and see if something is
>>>> broken there.
>>>>
>>>> Cheers,
>>>> Daniel
>>>>
>>>>
>>>> On 23/12/14 21:45, Muhammad Shahzad wrote:
>>>>
>>>> Hi,
>>>>
>>>> About 3 weeks ago i upgraded one of my production server with latest
>>>> stable kamailio version 4.2.1-fad00a. Now i am getting a lot of complaints
>>>> about missing CDR events in ACC table. I observe following problems,
>>>>
>>>> 1. There are only BYE records in acc table, no record for INVITE or
>>>> ACK.
>>>> 2. In kamailio logs when ACK is received against 200 OK response for
>>>> INVITE, i see following errors,
>>>>
>>>> --
>>>> ERROR: <core> [parser/parse_from.c:113]: parse_from_uri(): failed to
>>>> parse From uri
>>>> ERROR: pv [pv_core.c:434]: pv_get_xto_attr(): cannot parse From URI
>>>> NOTICE: <script>: [udp:<null>@1.0.0.127:5060]: Call from '
>>>> you at kamailio.org' to 'you at kamailio.org' has been hanged up by '<null>'
>>>> at '1419364717.255484'
>>>> --
>>>>
>>>> Of course all these errors are bogus, I have checked all headers in
>>>> ACK (not just FROM header), they all seem perfectly fine and valid.
>>>>
>>>> 3. Then the dialog times out,
>>>>
>>>> --
>>>> WARNING: dialog [dlg_handlers.c:1440]: dlg_ontimeout(): timeout for dlg
>>>> with CallID '6D8BD23CAC65AE3C1DE1D0B531F87B8CFEAA9CB9' and tags
>>>> '1D3ECD34F5731AB845BA3064AC95BB2D'
>>>> '7f55e81e0630-100007f-13c4-6009-2440a4-5fa31570-2440a4'
>>>> --
>>>>
>>>> 4. Any further sequential requests complain about "unable to find
>>>> dialog", e.g.
>>>>
>>>> --
>>>> NOTICE: <script>: Sequencial 'BYE' request received from caller
>>>> ERROR: uac [replace.c:591]: restore_uri(): new URI [] shorter than old
>>>> URI [sip:00xxxxxxxxxx at sip.domain.com]
>>>> WARNING: dialog [dlg_handlers.c:1174]: dlg_onroute(): unable to find
>>>> dialog for BYE with route param '5ae1.d595' [7845:22877]
>>>> --
>>>>
>>>> 5. However the acc record for BYE is written to db and log file,
>>>>
>>>> --
>>>> NOTICE: acc [acc.c:318]: acc_log_request(): ACC: transaction answered:
>>>> timestamp=1419364760;method=BYE;from_tag=7f55e81e0630-100007f-13c4-6009-2440a4-5fa31570-2440a4;to_tag=1D3ECD34F5731AB845BA3064AC95BB2D;call_id=6D8BD23CAC65AE3C1DE1D0B531F87B8CFEAA9CB9;code=200;reason=OK;src_user=00xxxxxxxxxx;src_domain=
>>>> sip.domain.com
>>>> ;src_ip=xx.xx.xx.xx;dst_ouser=+1xxxxxxxxxx;dst_user=1xxxxxxxxxx;dst_domain=yy.yy.yy.yy
>>>> --
>>>>
>>>>
>>>> The same config was working fine with older version 4.2.0-97cab8. The
>>>> kamailio config i am using is pretty much standard,
>>>>
>>>> --
>>>> #!define FLT_ACC 1
>>>> #!define FLT_ACCMISSED 2
>>>> #!define FLT_ACCFAILED 3
>>>> #!define FLT_DLG 4
>>>>
>>>> ...
>>>>
>>>> modparam("acc", "early_media", 1)
>>>> modparam("acc", "report_ack", 1)
>>>> modparam("acc", "report_cancels", 1)
>>>> modparam("acc", "detect_direction", 1)
>>>> modparam("acc", "log_flag", FLT_ACC)
>>>> modparam("acc", "log_missed_flag", FLT_ACCMISSED)
>>>> modparam("acc", "failed_transaction_flag", FLT_ACCFAILED)
>>>> # log to db
>>>> modparam("acc", "db_flag", FLT_ACC)
>>>> modparam("acc", "db_missed_flag", FLT_ACCMISSED)
>>>> modparam("acc", "db_url", "DBURL")
>>>>
>>>> ...
>>>>
>>>> request_route {
>>>> # per request initial checks
>>>> route(REQINIT);
>>>>
>>>> # NAT detection
>>>> route(NATDETECT);
>>>>
>>>> # handle requests within SIP dialogs
>>>> route(WITHINDLG);
>>>>
>>>> # CANCEL processing
>>>> if (is_method("CANCEL")) {
>>>> if (t_check_trans()) {
>>>> t_relay();
>>>> };
>>>> exit;
>>>> };
>>>>
>>>> #### only initial requests (no To tag) ####
>>>> t_check_trans();
>>>>
>>>> ....
>>>>
>>>> # account only INVITEs
>>>> if (is_method("INVITE")) {
>>>> setflag(FLT_DLG); # create dialog
>>>> setflag(FLT_ACC); # do accounting
>>>> setflag(FLT_ACCFAILED); # ... even if the transaction fails
>>>>
>>>> $avp(dlg_timeout) = 60;
>>>> dlg_manage();
>>>> ....
>>>>
>>>> }
>>>>
>>>> --
>>>>
>>>> Any ideas why its happening? Since it is 3 weeks old so may be
>>>> problem has already been spotted and fixed by someone else. Otherwise let
>>>> me know how can i provide more info to help fix this issue.
>>>>
>>>> Thank you.
>>>>
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> sr-dev mailing listsr-dev at lists.sip-router.orghttp://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-dev
>>>>
>>>>
>>>> --
>>>> Daniel-Constantin Mierlahttp://twitter.com/#!/miconda - http://www.linkedin.com/in/miconda
>>>>
>>>>
>>>> _______________________________________________
>>>> SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list
>>>> sr-users at lists.sip-router.org
>>>> http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users
>>>>
>>>>
>>>
>>
>
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