[SR-Users] issue tracking system

[Alex Balashov]

We use RT as a ticketing system too.  It's great for that.  But I don't think it's suitable as a bug tracking or project management database for software development per se, and that's not what it was intended for.

--
Alex Balashov - Principal
Evariste Systems LLC
260 Peachtree Street NW
Suite 2200
Atlanta, GA 30303
Tel: +1-678-954-0670
Fax: +1-404-961-1892
Web: http://www.evaristesys.com/

On Jul 19, 2011, at 5:25 PM, Nathan Angelacos <nangel at nothome.org> wrote:

> On 07/19/2011 01:07 PM, Daniel-Constantin Mierla wrote:
> 
>> 
>> More comments? Any other options?
> 
> Other options:
> 
> Request Tracker (rt) http://requesttracker.wikia.com/wiki/HomePage - a number of telcos in USA use rt for their ticket system
> 
> 
> Comments:
> 
> its 10% of the technology, 90% of how committed the team is to using it.
> 
> Whatever the most-active contributors want to use is going to be most successful.
> 
> 
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