[Serusers] Unexpected disconnect - lost SIP packets?

Jeremy A jeremy at electrosilk.net
Wed Nov 28 08:28:27 CET 2007


Thanks for this.

The problem is precisely that the app is not getting the ACK. It is
being swallowed by SER. The wireshark traces show that.

The pattern is two systems retrying. The remote SIP server keeps
resending an ACK which is swallowed
The local application keeps sending a 200 OK which seems to get through SER

So my question is

Is this caused by my misunderstanding what SER does?
or is it my faulty configuration for SER?
or is it a bug?
or something else?


Greger Viken Teigre wrote:
> I'm on my mobile, so this is a quick suggestion:
> verify that your app receives the ACK. It seems to me that 200 Ok is resent.
> g-)
>
> ------- Original message -------
> From: Jeremy A <jeremy at electrosilk.net>
> Sent: 28.11.'07,  4:22
>
>   
>> Hello,
>>
>> I'm need some help with SIP protocol / SER configuration to resolve a
>> problem.
>>
>> I have a system with a SER instance and a SIP client application running
>> on the same box.
>>
>> SER is 10.50.32.10:5060
>> APP is 10.50.32.10:5070
>> Remote SIP server 10.1.39.10
>> Remote phone is 10.1.39.202
>>
>> The user agent is registered with the SER instance as extension 1009. It
>> has aliases 1001-1008 and is actually called as 231x which maps onto
>> 100x which then connects to extension 1009.
>>
>> The remote phone makes a call to the user agent application via the
>> remote SIP server and the SER instance. It dials 2311 which gets
>> automagically converted to extension 1009
>>
>> The call is established but the user application times out and detects a
>> disconnect despite the calling phone not hanging up. In my wireshark
>> trace it seems that SER is ignoring some form of keep-alive from the
>> remote SIP server and this is causing the timeout. The lines of interest
>> include 39, 42, 45, 50, 53, 56, 59
>>
>> Lines 28 and others similar are on the loopback interface and are
>> packets between port 5060 and 5070
>>
>> Can someone please advise if the SIP protocol has problems and/or if SER
>> configuration has problems?
>>
>>
>>  22   0.218826  10.50.32.10 -> 127.0.0.1    SIP Request: REGISTER
>> sip:localhost.localdomain
>>  23   0.219570    127.0.0.1 -> 10.50.32.10  SIP Status: 200 OK    (1
>> bindings)
>>  24  19.472555   10.1.39.10 -> 10.50.32.10  SIP/SDP Request: INVITE
>> sip:1001 at butler.fesa.sto;transport=udp, with session description
>>  25  19.473394  10.50.32.10 -> 10.1.39.10   SIP Status: 100 trying --
>> your call is important to us
>>  26  19.473596  10.50.32.10 -> 10.50.32.10  SIP/SDP Request: INVITE
>> sip:1009 at 10.50.32.10:5070;LINEID=1d5a67e38809, with session description
>>  27  19.484244  10.50.32.10 -> 10.50.32.10  SIP Status: 100 Trying
>>  28  19.725476  10.50.32.10 -> 10.50.32.10  SIP Status: 180 Ringing
>>  29  19.725828  10.50.32.10 -> 10.1.39.10   SIP Status: 180 Ringing
>>  32  21.770798  10.50.32.10 -> 10.50.32.10  SIP/SDP Status: 200 OK, with
>> session description
>>  33  21.782437  10.50.32.10 -> 10.1.39.10   SIP/SDP Status: 200 OK, with
>> session description
>>  38  21.789396  10.50.32.10 -> 10.1.39.202  RTCP Source port: 8001 
>> Destination port: 16391
>>  39  21.800069   10.1.39.10 -> 10.50.32.10  SIP Request: ACK
>> sip:2311 at 10.50.32.10:5070;LINEID=1d5a67e38809
>>  40  22.278096  10.50.32.10 -> 10.50.32.10  SIP/SDP Status: 200 OK, with
>> session description
>>  41  22.278713  10.50.32.10 -> 10.1.39.10   SIP/SDP Status: 200 OK, with
>> session description
>>  42  22.298101   10.1.39.10 -> 10.50.32.10  SIP Request: ACK
>> sip:2311 at 10.50.32.10:5070;LINEID=1d5a67e38809
>>  43  23.285536  10.50.32.10 -> 10.50.32.10  SIP/SDP Status: 200 OK, with
>> session description
>>  44  23.288988  10.50.32.10 -> 10.1.39.10   SIP/SDP Status: 200 OK, with
>> session description
>>  45  23.307839   10.1.39.10 -> 10.50.32.10  SIP Request: ACK
>> sip:2311 at 10.50.32.10:5070;LINEID=1d5a67e38809
>>  48  25.298214  10.50.32.10 -> 10.50.32.10  SIP/SDP Status: 200 OK, with
>> session description
>>  49  25.299105  10.50.32.10 -> 10.1.39.10   SIP/SDP Status: 200 OK, with
>> session description
>>  50  25.317892   10.1.39.10 -> 10.50.32.10  SIP Request: ACK
>> sip:2311 at 10.50.32.10:5070;LINEID=1d5a67e38809
>>  51  29.306496  10.50.32.10 -> 10.50.32.10  SIP/SDP Status: 200 OK, with
>> session description
>>  52  29.306758  10.50.32.10 -> 10.1.39.10   SIP/SDP Status: 200 OK, with
>> session description
>>  53  29.328420   10.1.39.10 -> 10.50.32.10  SIP Request: ACK
>> sip:2311 at 10.50.32.10:5070;LINEID=1d5a67e38809
>>  54  33.314736  10.50.32.10 -> 10.50.32.10  SIP/SDP Status: 200 OK, with
>> session description
>>  55  33.318736  10.50.32.10 -> 10.1.39.10   SIP/SDP Status: 200 OK, with
>> session description
>>  56  33.338302   10.1.39.10 -> 10.50.32.10  SIP Request: ACK
>> sip:2311 at 10.50.32.10:5070;LINEID=1d5a67e38809
>>  57  37.323175  10.50.32.10 -> 10.50.32.10  SIP/SDP Status: 200 OK, with
>> session description
>>  58  37.324791  10.50.32.10 -> 10.1.39.10   SIP/SDP Status: 200 OK, with
>> session description
>>  59  37.347936   10.1.39.10 -> 10.50.32.10  SIP Request: ACK
>> sip:2311 at 10.50.32.10:5070;LINEID=1d5a67e38809
>>
>> --> client detects disconnect here
>>
>> Thanks
>>
>> jeremy
>>
>>
>> _______________________________________________
>> Serusers mailing list
>> Serusers at lists.iptel.org
>> http://lists.iptel.org/mailman/listinfo/serusers
>>     
>
>   

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.sip-router.org/pipermail/sr-users/attachments/20071128/1ed7b096/attachment.htm>


More information about the sr-users mailing list