[Serusers] Polycom IP 601 help needed

[Steve Blair]

Andrey Kuprianov wrote:
> Please, do not cross-post!
>
I normally do not but given the history of phone related questions it 
seemed appropriate to cross post. A search on this topic produced 
partial answers in each community but thanks for the tip.
> Use some sniffer (Ethereal, tcpdump, etc) to check if phone does make
> a SRV lookup, because it should. Are you absolutely sure your SRV
> records are intact?
Yes my environment is working just fine. we have close to 900 production 
phones working. This is an issue with Polycoms.
>
> And, no, you definitely cannot make it perform a lookup, unless you
> have an explicit setting or smth.. What's wrong with IP address
> anyway?
>
Thanks for the general comments.

-Steve
> On 2/22/07, Steve Blair <blairs at isc.upenn.edu> wrote:
>>
>>  I have been given the task of getting a Polycom IP 601 running SIP
>> v2.0.1.0291 to register with our SER proxy and be able to interact with
>> our Asterisk server for voice mail. The Asterisk server currently sends
>> unsolicited NOTIFY messages to turn on/off the message waiting light.
>>
>>  Most of the configuration is working however I cannot get the phone to
>> register with SER if I set the voIpProt.server.1.address to the SRV name
>> of our SIP domain. The only way the phone will register is if I set this
>> parameter to the IP address of our SER server which is something we do
>> not want to do.
>>
>>  Is there any way to make this phone perform a SRV lookup for the
>> server address?
>>
>> Thanks,Steve
>> _______________________________________________
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>> Serusers at lists.iptel.org
>> http://lists.iptel.org/mailman/listinfo/serusers
>>
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