[Serusers] IM and presence problems

Vaclav Kubart vaclav.kubart at iptel.org
Tue May 9 15:02:38 CEST 2006 

In the config I don't see any problems on the first look; only the port
number in listen addresses - this really works?
	Vaclav

On Tue, May 09, 2006 at 02:32:34PM +0200, Vaclav Kubart wrote:
> Hi,
> main problem is probably sending watchrinfo notification - I think that
> eyebeam has its "authorization messages" based on watcherinfo
> notifications.
> 
> I will take a look into it.
> 
> 	Vaclav
> 
> On Tue, May 09, 2006 at 09:20:13AM +0300, ?lker Aktuna (Koç.net) wrote:
> > Hi,
> > 
> > Thanks for your reply.
> > Dump is catched on the same machine that runs SER.
> > If no response is seen on the tcpdump trace than the packet is not created or sent (I guess)
> > But I don't have any idea why...
> > 
> > Btw, I installed Ser again from CVS and setup 2 new accounts. Then tried to add the accounts to the contact list of eachother (again)
> > No authorization message is received by the other client. I still get the same error messages in Ser log.
> > I am using Fedora 5 linux, if that helps.
> > 
> > I believe there is a problem with xcap authorization (or sending the watcherinfo notification).
> > 
> > Also , I really suspect my  SER configuration.
> > Could you have a look at it if I send it to you ?
> > 
> > Thanks,
> > ilker
> > 
> > -----Original Message-----
> > From: serusers-bounces at iptel.org [mailto:serusers-bounces at lists.iptel.org] On Behalf Of Vaclav Kubart
> > Sent: Tuesday, May 09, 2006 8:54 AM
> > To: serusers at lists.iptel.org
> > Subject: Re: [Serusers] IM and presence problems
> > 
> > Hi,
> > my response was this (sent to serusers mailing list):
> > 
> > I don't see any responses to presence messages (SUBSCRIBE, PUBLISH) in the ngrep dump but in the log they are. Does this mean, that the dump is catched on another machine than the log?
> > 
> >         Vaclav
> > 
> > On Mon, May 08, 2006 at 12:37:03PM +0300, ?lker Aktuna (Koç.net) wrote:
> > > Hi Vaclav,
> > > 
> > > My intension is not to disturb you, but I didn't receive a reply from you for the following email.
> > > Di you receive it ?
> > > 
> > > Have a nice day,
> > > ilker
> > > 
> > >
> > > ________________________________
> > >
> > > From: ?lker Aktuna (Koç.net)
> > > Sent: Thursday, May 04, 2006 4:20 PM
> > > To: 'Vaclav Kubart'
> > > Cc: serusers at lists.iptel.org
> > > Subject: RE: [Serusers] IM and presence problems
> > >
> > >
> > >
> > > Hi Vaclav,
> > >
> > > I've run with no NAT; ngrep output and ser log with debug=4 is attached.
> > > You can see that Ser server can ping the contact address at the end of the ngrep output.
> > > In the debug log I filtered the process ID 2905 for you. I hope it helps to figure out where the problem is.
> > >
> > > Btw, xcap root does not have any index file. Eyebeam client does not receive xcap authorization request.
> > > Presentity is not shown also.
> > >
> > > Online IM messages are working but offline messages don't reach user (maybe it's related).
> > >
> > > Today I returned back to the eyebeam 1.1 release and results are the same.
> > >
> > > Thanks,
> > > ilker
> > >
> > >
> > > -----Original Message-----
> > > From: Vaclav Kubart [mailto:vaclav.kubart at iptel.org]
> > > Sent: Thursday, May 04, 2006 3:02 PM
> > > To: ?lker Aktuna (Koç.net)
> > > Cc: serusers at lists.iptel.org
> > > Subject: Re: [Serusers] IM and presence problems
> > >
> > > Hi,
> > > run it without NAT and debug=4 and send me ngrep dump again. In the log try to find debug messages containing next hop address like:
> > >
> > > May  2 13:19:51 sesapp /root/ser/sbin/ser[19887]: DEBUG:tm:t_uac:
> > > next_hop=<sip:200000900568888888 at 192.168.2.17:26548;transport=udp>
> > > May  2 13:19:51 sesapp /root/ser/sbin/ser[19885]: qm_free(0x8120e80,
> > > 0x81703b0), called from data_lump.c: free_lump_list(409) May  2
> > > 13:19:51 sesapp /root/ser/sbin/ser[19886]: qm_malloc(0x8120e80, 32)
> > > called from data_lump.c: insert_cond_lump_after(216) May  2 13:19:51
> > > sesapp /root/ser/sbin/ser[19888]: qm_malloc(0x8120e80, 8) returns
> > > address 0x81706b8 frag. 0x81706a0 (size=8) on 1 -th hit May  2
> > > 13:19:51 sesapp /root/ser/sbin/ser[19887]: t_uac: no socket found May 
> > > 2 13:19:51 sesapp /root/ser/sbin/ser[19887]: t_uac: no socket found
> > > May  2 13:19:51 sesapp /root/ser/sbin/ser[19885]: qm_free: freeing
> > > frag. 0x8170398 alloc'ed from data_lump.c: insert_new_lump_before(140)
> > >
> > > In this sample is next_hop =
> > > sip:200000900568888888 at 192.168.2.17:26548;transport=udp. The number of process has to be the same as in consequent error message "t_uac: socket not found". It is the number in [ ] - in this case 19887.
> > >
> > > The address there has to be accessible from machine with SER (try to ping the IP).
> > >
> > > The index file is not needed.
> > >
> > > And are watchers authorized? (Do they see status of presentity?)
> > >
> > >         Vaclav
> > >
> > >
> > > On Thu, May 04, 2006 at 02:52:39PM +0300, ?lker Aktuna (Koç.net) wrote:
> > > > Hi Vaclav,
> > > >
> > > > I still couldn't succeed in presence over SER.
> > > > Still getting following messages, no matter if I'm behid NAT or not.
> > > > I tested on LAN many times but I still get same error messages.
> > > >
> > > > Btw, there is no index file in my xcap-root directory. Should I have something there ?
> > > > I didn't receive any xcap authorization request after changing xcap
> > > > authorization root to real hostname instead of 127.0.0.1
> > > >
> > > > May  4 14:42:27 sesapp /root/ser/sbin/ser[19996]: t_uac: no socket
> > > > found May  4 14:42:27 sesapp /root/ser/sbin/ser[19996]: t_uac: no
> > > > socket found May  4 14:42:27 sesapp /root/ser/sbin/ser[19996]: ERROR:
> > > > notify.c:398: Can't send watcherinfo notification (-7) May  4
> > > > 14:42:27 sesapp /root/ser/sbin/ser[19996]: ERROR: notify.c:398:
> > > > Can't send watcherinfo notification (-7) May  4 14:42:27 sesapp
> > > > /root/ser/sbin/ser[19996]: send_winfo_notify returned -7 May  4
> > > > 14:42:27 sesapp /root/ser/sbin/ser[19996]: send_winfo_notify
> > > > returned
> > > > -7
> > > >
> > > >
> > > > Thanks,
> > > > ilker
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: Vaclav Kubart [mailto:vaclav.kubart at iptel.org]
> > > > Sent: Tuesday, May 02, 2006 5:50 PM
> > > > To: ?lker Aktuna (Koç.net)
> > > > Cc: serusers at lists.iptel.org
> > > > Subject: Re: [Serusers] IM and presence problems
> > > >
> > > > Try to use nathelper module. I'm not familiar with it but there exists some documentation for it (in modules/nathelper/README).
> > > >
> > > >         Vaclav
> > > >      
> > > > On Tue, May 02, 2006 at 05:19:10PM +0300, ?lker Aktuna (Koç.net) wrote:
> > > > > Hi Vaclav,
> > > > >
> > > > > The ngrep.out file was from Friday. And I realized that I'd changed Eyebeam client configuration after Friday.
> > > > > Now it sends internal IP as contact. (as in the attached
> > > > > ngrep2.out
> > > > > file)
> > > > >
> > > > > Now I don't know how to change the contact as public IP. But
> > > > > presencce messages were not working Friday also
> > > > >
> > > > > Any idea how to change the contact as public IP ?
> > > > >
> > > > > Thanks,
> > > > > ilker
> > > > >
> > > > >
> > > > > -----Original Message-----
> > > > > From: Vaclav Kubart [mailto:vaclav.kubart at iptel.org]
> > > > > Sent: Tuesday, May 02, 2006 2:56 PM
> > > > > To: ?lker Aktuna (Koç.net)
> > > > > Cc: serusers at lists.iptel.org
> > > > > Subject: Re: [Serusers] IM and presence problems
> > > > >
> > > > > > 192.168.2.17 is a NAT client behing 85.105.102.167 Could it be
> > > > > > that the SER is sending the messages to the internal IP address of my Eyebeam client ?
> > > > >
> > > > > It seems so.
> > > > >
> > > > > > On eyebeam 1.5 I use the "use rport" option of the client if that matters.
> > > > > >
> > > > > > Any idea why I get so many "no socket found" errors ? (might it
> > > > > > be because ser is trying to connect to the internal IP address
> > > > > > ?)
> > > > >
> > > > > SER tries to connect to IP address which is not accessible for it. And it tries again and again...
> > > > >
> > > > > But I don't know how this IP address got to presence SER, because there was 85.xxx.xxx.xxx in Contact in SUBSCRIBE request in the network dump.
> > > > >
> > > > >         Vaclav
> > > > >
> > > > > >
> > > > > > Thanks,
> > > > > > ilker
> > > > > >
> > > > > >
> > > > > > -----Original Message-----
> > > > > > From: Vaclav Kubart [mailto:vaclav.kubart at iptel.org]
> > > > > > Sent: Tuesday, May 02, 2006 1:34 PM
> > > > > > To: ?lker Aktuna (Koç.net)
> > > > > > Cc: serusers at lists.iptel.org
> > > > > > Subject: Re: [Serusers] IM and presence problems
> > > > > >
> > > > > > I take a look into the log and it seems, that NOTIFY requests try to be sent to 192.168.2.17.
> > > > > >
> > > > > > But in the ngrep dump I see only some 85.105.102.167 addresses in Contacts in SUBSCRIBE requests. Are you sure, that these log and the flow belong to the same scenario?
> > > > > >
> > > > > > If yes, it means, that there is a bug in PA module.
> > > > > >
> > > > > > Be sure to catch messages on machine with presence server.
> > > > > >
> > > > > >         Vaclav
> > > > > >
> > > > > > On Tue, May 02, 2006 at 01:14:37PM +0300, ?lker Aktuna (Koç.net) wrote:
> > > > > > > Hi,
> > > > > > >
> > > > > > > I've captured debug logs by suggestion of Mr. Michal Matyska.
> > > > > > > Attached I'm sending them to you. I hope it reaches you.
> > > > > > > Please look for the "no socket found" and "Can't send watcherinfo notification " lines in the log as it's too long.
> > > > > > >
> > > > > > > Thanks,
> > > > > > > ilker
> > > > > > >
> > >
> > >
> > >
> > >
> > > 
> > > <http://387555.sigclick.mailinfo.com/sigclick/030A0701/07004E0D/090B4C
> > > 06/90204252.jpg>
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