[Serusers] Need help: SER and MYSQL issue: PID file /var/run/ser.pid does not exist

[Dhiman D Chowdhury]

Hi all,
I need help to fix the following issue which only
occurs when I am loading mysql.so.
The problem is that serctl will fail to start SER and
sometimes if SER start with service SER command. SER
process is not found.

I have observed that for all those issues, the cause
is as system log as follows:
Nov 17 20:26:12 voice /usr/local/sbin/ser[2753]:
Maxfwd module- initializing
Nov 17 20:26:12 voice /usr/local/sbin/ser[2753]:
new_connection(): Client does not support
authentication protocol requested by server; consider
upgrading MySQL client
Nov 17 20:26:12 voice /usr/local/sbin/ser[2753]:
db_init(): Could not create a connection
Nov 17 20:26:12 voice /usr/local/sbin/ser[2753]:
ERROR: uridb_db_ver: unable to open database
connection
Nov 17 20:26:12 voice /usr/local/sbin/ser[2753]:
ERROR: uri_db:mod_init(): Error while querying table
version
Nov 17 20:26:12 voice /usr/local/sbin/ser[2753]:
init_mod(): Error while initializing module uri_db

When those situation occur SER always unable to start,
please see this message:
Starting SER : PID file /var/run/ser.pid does not
exist -- SER start failed

I think it is to do with mysql connection.
I will appreciate if someone, please help me how to
fix this. I am sure a number of other people will be
facing this issue as well.

Please help !!
Please Help!

Thanks
Dhiman