[Serusers] problem with acc module

[karl]

Hi,
 
 
I have configured a cisco gateway with the timer receive-rtcp so that in case of sip client disconnection from the network, the gateway would still send a BYE and disconnects the POTS side after the timer hits.
 
The cisco is doing the job however SER's ACC module is not registering these BYEs; i.e. I cannot account for duration of the call.
 
Is this because no OK is sent back from the sip client that was disconnected? Is there a way to get around this?
 
 
Thanks,
 
Karl

		
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