[Serusers] SER and serctl problem

[arda balkanay]

Hi i've installed SER 0.8.12 with mysql-support from the rpm file in
RH9 environment.
bur when i tried to use it in the first time i gor some error messages  like

[root at ardaRH9 RPMS]# /etc/rc.d/init.d/ser start 
Starting ser: [ OK ] 
[root at ardaRH9 RPMS]# /etc/rc.d/init.d/ser stop 
Stopping ser: [FAILED] 
[root at ardaRH9 RPMS]# serctl moni 
Error opening ser's FIFO /tmp/ser_fifo 
Make sure you have line fifo=/tmp/ser_fifo in your config 
[root at ardaRH9 RPMS]# /etc/rc.d/init.d/ser restart 
Stopping ser: [FAILED] 
Starting ser: [ OK ] 
[root at ardaRH9 RPMS]# serctl moni 
Error opening ser's FIFO /tmp/ser_fifo 
Make sure you have line fifo=/tmp/ser_fifo in your config 

when i looked at /tmp i couldn't see ser_fifo file
what can be the reason an d how can i solve the problem

thanks
best regards
Arda Balkanay