[Serusers] SER + Asterisk Voicemail -- Seeking Advise

[Joseph Cheung]

Don't know much about the asterisk voicemail capability. However, does the voicemail has "aliases" capability in terms it could take multiple phone number for the same mailbox?

-----Original Message-----
From: serusers-bounces at iptel.org [mailto:serusers-bounces at lists.iptel.org] On Behalf Of Java Rockx
Sent: September 25, 2004 9:53 PM
To: ser users
Subject: [Serusers] SER + Asterisk Voicemail -- Seeking Advise 

Hello All.

I finally have my lookup("aliases") working thanks to Zeus Ng. Now that users
can have aliases on my ser proxy I have a question regarding voicemail. I'm
hoping someone can give me an idea of how best to address this issue.

I use ser for all SIP stuff and Asterisk for voicemail only. I have ser and
asterisk working nicely together.

A typical scenerio would be like this. I have a ser user named
1000 at mycompany.com with a PSTN alias 4075551234. In addition this user has an
Asterisk mailbox configured as 1000 at mycompany.com

When someone dials sip:1000 at mycompany.com and there is no answer they will get
sent to voicemail, which then Asterisk will say "The user at extension
one-zero-zero-zero is unavailable. Please leave your message after the tone..."

But what happens when a caller dials 4075551234 at mycompany.com and gets routed
to voicemail? 4075551234 doesn't exist in asterisk. If I use lookup("aliases")
in my ser.cfg routing plan can I revert back to the original
sip:1000 at mycompany.com before sending the caller off to the asterisk voicemail?
If so, how?

Regards,
Paul


		
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