[Serusers] Incoming pstn call

Wed May 12 15:34:05 CEST 2004

Sniff directly at the CISCO gateway or watch the debug messages of the 
CISCO GW (I don't know how to do this but I'm sure the GW has some debug 
options).

klaus

Lambros Lambrinos wrote:
>>A quick solution is to do not reject BYE and CANCEL messages!
>>
>>klaus
> 
>  
> Klaus,
> Where do you think that these messages get rejected ?
> 
> The BYE is meant to be sent directly between the two
> parties right ?
> So, if i hangup the Cisco7960 phone that initiated the
> call, the PSTN phone returns to a ringing tone a couple
> of seconds later. That shows correct operation.
> If i hangup the PSTN phone, the call originator remains
> connected (whether it is kphone or XTEN or cisco7960)
> indicating that a BYE was never received.
> To confirm this i ran ethereal on the caller's host that
> used kphone...
> 
> Any ideas ? Maybe the Cisco g/w does not send a BYE ?
> I also used ethereal on the SER host and nothing was
> received there either...
> 
> Regards,
> Lambros
> 
> 
> 
>>>I am facing a similar problem with calls going the 
>>>other direction (i.e. from XTEN to the PSTN).
>>>When the PSTN user hangs up, XTEN remains connected
>>>but the line is freed as far as the PSTN phone is
>>>concerned. In normal PSTN calls this is not normally the case.
>>>So a BYE is not generated or not propagated ?
>>>
>>>Did you expereince something like this ?
>>>
>>>Regards,
>>>Lambros
>>>  
>>>
>>>
>>>>In fact, in XTen, i see the Cisco 3660 PSTN gateway ip address (instead
>>>>of ser domain). So, when XTen send the BYE message to SER, the From uri
>>>>look like HYPERLINK "mailto:user@"user@<CISCO3360PSTN>. PSTN user is not
>>>>disconnected because this BYE message is "rejected" by ser.
>>>>
>>>>What did i miss ?
>>>>
>>>>---
>>>>Outgoing mail is certified Virus Free.
>>>>Checked by AVG anti-virus system (http://www.grisoft.com).
>>>>Version: 6.0.674 / Virus Database: 436 - Release Date: 02/05/2004
>>>>
>>>>
>>>><!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
>>>><HTML><HEAD>
>>>><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=Windows-1252">
>>>><TITLE>Message</TITLE>
>>>>
>>>><META content="MSHTML 6.00.2800.1400" name=GENERATOR></HEAD>
>>>><BODY>
>>>><DIV><SPAN class=803475816-11052004><FONT face=Arial 
>>>>size=2>Hi,</FONT></SPAN></DIV>
>>>><DIV><SPAN class=803475816-11052004><FONT face=Arial 
>>>>size=2></FONT></SPAN>&nbsp;</DIV>
>>>><DIV><SPAN class=803475816-11052004><FONT face=Arial size=2>When i implement, 
>>>>with a Cisco 3660, incoming PSTN call to serusers i have a 
>>>>problem.</FONT></SPAN></DIV>
>>>><DIV><SPAN class=803475816-11052004><FONT face=Arial 
>>>>size=2></FONT></SPAN>&nbsp;</DIV>
>>>><DIV><SPAN class=803475816-11052004><FONT face=Arial size=2>Call are well 
>>>>redirected to the right ip phone user, but when this user (here with XTEN or 
>>>>Cisco ATA) hangup, the soft phone user is disconnected, but not the pstn user at 
>>>>the other side. </FONT></SPAN></DIV>
>>>><DIV><SPAN class=803475816-11052004><FONT face=Arial 
>>>>size=2></FONT></SPAN>&nbsp;</DIV>
>>>><DIV><SPAN class=803475816-11052004><FONT face=Arial size=2>In fact, in XTen, i 
>>>>see the Cisco 3660 PSTN gateway ip address (instead of ser domain). So, when 
>>>>XTen send the BYE message to SER, the From uri look like <A 
>>>>href="mailto:user@<CISCO3360PSTN">user@&lt;CISCO3360PSTN</A>&gt;. PSTN user is 
>>>>not disconnected because this BYE message is "rejected" by 
>>>>ser.</FONT></SPAN></DIV>
>>>><DIV><SPAN class=803475816-11052004><FONT face=Arial 
>>>>size=2></FONT></SPAN>&nbsp;</DIV>
>>>><DIV><SPAN class=803475816-11052004><FONT face=Arial size=2>What did i miss 
>>>>?</FONT></SPAN></DIV></BODY></HTML>
>>>><BR>
>>>>
>>>><P><FONT SIZE=2>---<BR>
>>>>Outgoing mail is certified Virus Free.<BR>
>>>>Checked by AVG anti-virus system (http://www.grisoft.com).<BR>
>>>>Version: 6.0.674 / Virus Database: 436 - Release Date: 02/05/2004<BR>
>>>></FONT> </P>
>>>>
>>>>
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>>>
>>>
>>>
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> 
> 
> 
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