[Serusers] Voice Mail options for an SER environment

Kevin Murphy kevin at coretel.net
Tue Jun 15 18:01:17 CEST 2004


Stephen Kingham wrote:

> I would also be interested in this answer.
>
> We have the Cisco Unity software but have not had the time to get it 
> working yet.
>
> Stephen
>
> Steve Blair wrote:
>
>>
>> Hello:
>>
>>  I'm interested in how this community is providing voicemail service
>> to IP phone users registered to a SER proxy. If you can speak to this
>> point I'd appreciate any feedback you can provide. Specifically I'm
>> interested in:
>>
>> 1) What product is providing voice mail service?
>>
We are also using asterisk.

>> 2) With this system can users manipulate messages via the
>>    telephone set?
>>
Yes.

>> 3) If the answer to #2 is yes then how is this functionality
>>    implemented. Do you provision a lead number for users
>>    to call into voicemail?
>>
We are set up with an internal extension to dail for voicemail, and and 
external (PSTN) number to call. both of which gives a dtmf interface. 
Voicemails can be listened to through the dail in interface and recieved 
via email attachment.

>> Thanks,Steve
>>
>
-Kevinn




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