[Serusers] SER and Voicemail

[Jan Janak]

On 31-05 03:23, Shad Mortazavi wrote:
> Dear All,
> 
> I'm a long-term Asterisk user and have two data centers using Asterisks to
> send and receive calls. This works great and I service 
> 
> I needed a capable SIP proxy and following some good reviews of SER I put a
> copy of SER in my test lab.
> 
> Quad T1's<->Asterisk (PBX)<->(LAN<->DMZ)<->SER<->(Firewall)<->(Internet)
> 		|
> 		Local US Help Desk (Snom 200')
> 		
> This setup works well. I can pass calls from over the internet to the
> Asterisk PBX via SER using X-Ten Lit.
> 
> I have now loaded Ser WEB and like the functionality. I understand to use
> the accounting, missed calls and voicemail I need to use the sem modules?

  Yes, if you want voicemail then you need sems (it's a standalone
  application).

> I downloaded the sem modules from the cvs repository on belios.de.
> 
> I can't really find any documentation on how to integrate voicemail.

  Try to search archives of the list, example config files have been
  posted several times.

> At the moment if I don't have one of my users registered with ser and I try
> to dial them I get 404 error.
> 
> I would really appreciate some help;
> 
> 1. How do I make the system emulate the phone ringing and not just get a
> 404?

  The user agents that you try to call must be registered first. If they
  are not registered then you either get 404 Not Available, or the call
  can be redirected to voicemail (depends on the configuration of the
  proxy and preferences of the callee).

> 2. How do I send the call to Voicemail after 10 rings if the user is not
> available?

  You can't do that, you can redirect to voicemail after some time, but
  not after 10 rings. Rings are generated locally by the calling user
  agent.

    Jan.