[Serusers] Voicemail timers and functionality Question

[Jim Burwell]

One strategy is to use a voice mail system which can be configured wait 
a given amount of time before it answers the call, such as Asterisk, and 
simply include it as a destination when ringing the end user's phone.  
If the user doesn't pick up, the VM system will pick up.  SEMS doesn't 
support anything like this at present.  It's not the most aesthetically 
pleasing way of doing it, since it results in a every call being 
dispatched to the voice mail system.  There are also situations where 
this is not desireable, such as when your destination set includes 
destinations which are indirect, or go through futher proxy servers, and 
thereby make it difficult to determine whether the user or users are 
ultimately online or not, forcing the caller to wait for the timeout 
when in the case of the user(s) being offline, it should go straight to 
VM.  But doing this does make it possible to have a separate timeout for 
all INVITES and for VM.

- Jim


Glenn Dalgliesh wrote:

> After reviewing the documentation and mailing list I think I can 
> conclude that their is no way currently to have a calls end up at a 
> Voicemal process or server based on timeout values, at this time 
> provided by fr_ commands, without setting this value for all calls and 
> having all call remaining stateful.
>  
> If true has anyone found any work arounds to this problem?
> I sawl mention from an email from Jan that it was a feature on the 
> list anyone seen any update related to it?
>  
> Thanks
>
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