[Serusers] Problem with 'ser'?

Kjell Mathiesen km at matell.no
Sat Nov 8 21:43:13 CET 2003


I downloaded the SIP Express Router on Nov. 6.  I run a VoIP course (among 
others) and want a SIP application to show to my students and I found yours 
interesting.  However, I ran into an obstacle, possibly a problem/bug. The 
details:

System:         Red Hat 7.3 Personal on a 200 MHz Intel
'Ser' distr.:   0.8.11 RPM-package for RH 7.3
Clients using Windows Messenger
Ser.cfg:        As distributed but with option <alias="matell5.no">  added 
(in front of the 'check_via' option.  Works fine. <km at matell5.no> and 
others with the same domain can sign in, contact with other clients 
established etc.

Then I add another domain to 'alias' as in <alias="matell5.no" 
"f19-21.no">. 'ser' starts OK ('ser start' reports [OK] and 
/var/log/messages says 'ser' is listening on all IP adresses and both 
aliases are listed and "ser startup successful").  However, attempted 
sign-in from clients (with the same domain name as earlier) result in ICMP 
Destination Unreachable/Port Unreachable (port = 5060) and an attempt to 
stop 'ser' ('ser stop') reports [Failed] and /var/log/messages says "ser 
shutdown unsuccessful".

I have also tried using two lines for the 'alias' parameters (<alias 
"matell5.no" \n alias "f19-21.no"> with the same results.

Then I remove one 'alias' to return to the successful 'ser.cfg'  with only 
one 'alias', and I get the same IMCP message (Port Unreachable).

Then I reboot the computer (no further changes to 'ser.cfg') and the 
clients can sign in without a hitch.

The 'ser' Admin's Guide chapter 6.1 'Core Options' clearly indicates that 
the 'alias' option can take several domain names. (It actually says 
hostnames. I tried 'mytikas.matell5.no' which is name of the machine 'ser' 
is running on but this caused the same erroneous result as above.  Changed 
it back to just the domain name and I could sign in normally again.

If I am doing something wrong here (or not doing something I should be 
doing) I would appreciate if you would tell me.  I am relatively new to 
Linux and Linux applications and sometimes find the documentation difficult 
to understand.

If you want me to supply more information like logs etc. let me know (if 
this really is a bug you probably will).  I'll be happy to do more 
testing/experimenting.

I am not running mysql.  I'll try that next.

Thanks.  (Hope I am sending this to the right place.)

Kjell Mathiesen
Matell Software AS
Fururabben 19
1361 Østerås, Norway

Tel.   (+47) 6714 6509
Mob: (+47) 9073 2212
km at matell.no
www.matell.no 




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