[Serusers] problems getting started with ser/serweb

[Stephan Reiff-Marganiec]

Hi,

I have installed ser and was amazed how easy it was to install (we have
previously experimented with sipd, which finally runs ...).

I have run through the archives and also looked at all the
documentation, but some things still don't work.

I use kphone 2.11 as client, but have tried sipc on a solaris box to the
same extend. I am running kphone and ser 0.8.10 on redhat 8. MySQL is
3.23.52.

I have set the domain/realm things to cs.stir.ac.uk and restarted ser.

I have then set up a user using "serctl add srm test srm at cs.stir.ac.uk".

Now, on serweb in user_interface/index I cannot login with this user. 

In kphone, I cannot register (it works ok on the columbia server):

----kphone says------------------------------------------

SipTransaction: Retransmit 1 (4000)

SipClient: Sending: 15:09:37.098
--------------------------------
REGISTER sip:cs.stir.ac.uk SIP/2.0
Via: SIP/2.0/UDP 139.153.254.196:5062
CSeq: 488 REGISTER
To: "Stephan" <sip:srm at cs.stir.ac.uk>
Expires: 900
From: "Stephan" <sip:srm at cs.stir.ac.uk>
Call-ID: 1902284369 at 139.153.254.196
Content-Length: 0
User-Agent: KPhone/2.11
Event: registration
Allow-Events: presence
Contact: "root"
<sip:root at 139.153.254.196:5062;transport=udp>;methods="INVITE, MESSAGE,
INFO, SUBSCRIBE, OPTIONS, BYE, CANCEL, NOTIFY, ACK"


SipClient: Receiving message...

SipClient: Received: 15:09:39.724
---------------------------------
SIP/2.0 478 Unresolveable destination (478/TM)
Via: SIP/2.0/UDP 139.153.254.196:5062
CSeq: 488 REGISTER
To: "Stephan"
<sip:srm at cs.stir.ac.uk>;tag=0a96755a1d32d0360b3e454593e5079b-9b73
From: "Stephan" <sip:srm at cs.stir.ac.uk>
Call-ID: 1902284369 at 139.153.254.196
Server: Sip EXpress router (0.8.10 (i386/linux))
Content-Length: 0
Warning: 392 139.153.254.196:5060 "Noisy feedback tells: pid=5138
req_src_ip=139.153.254.196 in_uri=sip:cs.stir.ac.uk
out_uri=sip:cs.stir.ac.uk via_cnt==1"
--- end kphone -----------------------------------------------------

ser does answer, the Replied locally counter in serctl moni reflects
this ok. 

what is wrong? 
do you need any other files?
In case you need more detail, where exactly is the server log??

by the way, I have tried this with auth turned on and off in ser.cfg.
and without persistence. always the same ...

thanks
S

--
Dr Stephan Reiff-Marganiec
Research Fellow
Department of Computing Science; University of Stirling
email: srm at cs.stir.ac.uk    tel: 01786 46 7448

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