You need to make sure that ACK is forwarded regardless of whether loose routing or not is used by the UAC.  If I remember correctly, Sipura will work even when you don't have loose_route handling, so that means that you maybe have a processing error for ACKs not being handled by loose route.  Try to follow the path of ACKs in an ONsip.org config file as a reference for how ACKs should be handled.
g-)
 
---- Original Message ----
From: Olivier Taylor
To: serusers@lists.iptel.org
Sent: Friday, July 01, 2005 08:17 AM
Subject: [Serusers] 30 seconds call with some uac

> hi all,ter around
>
> we use ser with many differents handests, ata and softphones.
>
> with some of them (sipura and Zyxel) the call finished after around
> 20/30 seconds.
> The terminator send us a 200 OK when communication start, but with
> these UAc, ser doesn't send back an ACK to the termination.
>
> Any idea of how to solve that problem?
>
> Thanks,
>
> Olivier
>
> Olivier Taylor Geomatics
> 19 avenue du vivier d'oie
> 1000 Bruxelles
>
> olivier.taylor@geomatics.be tel:
> mobile: +32 2 320 06 16
> +32 495 28 33 61
>
>
>
>
> Add me to your address book...Want a signature like this?
>
>
>
>
>
>
> _______________________________________________
> Serusers mailing list
> serusers@lists.iptel.org
> http://lists.iptel.org/mailman/listinfo/serusers