I’d like to setup some
queues on asterisk for
helpdesk call center but in order to do it correctly asterisk needs the
device
state (ringing, in use etc). I assume I’ll need to use realtime ldap
and
setup device entries for all my phones, then use hints on the
extensions as if
they were local. If I understand correctly this will make asterisk
subscribe to
kamailio (I will use kams IP in host field), kam then has the
responsibility of
handling the subscribe/publish/notify stuff.
What needs to be done on
the kam side?