Hi,

 

I would like to know whether SER can know the following status?

For instance,

(1)                 UA1(1000) is on conversation with UA2(1005) ?

(2)                 UA1(1000) is on conversation with UA2(1005), then UA1 transfer to UA(1006)?

 

Is there any logs that we can keep track?

 

Thanks

 

Roayu