The main problem that we are having with
our SER/SEMS configuration right now is that we are getting this error
returned from SEMS when the call is redirected to voicemail.
Nov 26 17:40:58 jupiter Sems[2413]: Error: 404
voicemail: no email address for user <8641234567>
I'm pretty sure that SEMS is returning these error when it's called
from SER as:
vm("/tmp/am_fifo","voicemail")
I've checked the user record in the
"subscriber" table for this user in the "ser" database and the email address
is there. I thought, at first, that this might be caused by ser
being unable to connect to the mysql database (it's on a seperate server) ..
I've verified that it is connecting now though.
Do you have any ideas why we might be getting
this error? I have attached our ser.cfg file for the voicemail ser
router below (in case it helps).
I really appreciate your time! If it helps.. Once we get all of
this working then we will most likely be purchasing commercial support for
these products (if you provide it). We need to get it all working
first though in order to convince the boss(s) that this product will work
for us (they are wary of using freeware).
Thanks for the help! I am very impressed with SER so far.
Regards,
---
#
# $Id: ser.cfg,v 1.21.4.1 2003/11/10 15:35:15 andrei Exp
$
#
# simple quick-start config script
#
# ----------- global configuration parameters
------------------------
debug=3 # debug level
(cmd line:
-dddddddddd)
#fork=yes
#log_stderror=no
# (cmd line: -E)
check_via=no # (cmd. line:
-v)
dns=no #
(cmd. line: -r)
rev_dns=no # (cmd. line:
-R)
port=5060
children=4
fifo="/tmp/vm_ser_fifo"
# ------------------ module loading
----------------------------------
loadmodule "/usr/lib/ser/modules/mysql.so"
loadmodule
"/usr/lib/ser/modules/sl.so"
loadmodule
"/usr/lib/ser/modules/tm.so"
loadmodule
"/usr/lib/ser/modules/maxfwd.so"
loadmodule
"/usr/lib/ser/modules/vm.so"
# ----------------- setting module-specific parameters
---------------
modparam("voicemail",
"db_url","sql://servm:servm55@10.10.0.55/ser")
modparam("voicemail",
"subscriber_table", "subscriber")
modparam("voicemail", "email_column",
"email_address")
# ------------------------- request routing logic
-------------------
# main routing
logic
alias="10.10.0.58"
alias="jupiter.ion.dom"
route{
# initial sanity checks
-- messages with
#
max_forwars==0, or excessively long
requests
if
(!mf_process_maxfwd_header("10"))
{
sl_send_reply("483","Too Many
Hops");
break;
};
if (!uri==myself)
{
sl_send_reply("404", "not reponsible for host in
r-uri");
break;
};
# Voicemail specific
configuration - begin
if(method=="ACK" ||
method=="INVITE" || method=="BYE"){
if (!t_newtran())
{
log("could not create new
transaction\n");
sl_send_reply("500","could not create new
transaction");
break;
};
t_reply("100","Trying --
just wait a minute !");
if(method=="INVITE"){
log("**************** vm start - begin
******************\n");
if
(uri=~"sip:as_welcome@.*" || uri=~"sip:as_nomoney@.*")
{
if (!vm("/tmp/am_fifo", "announcement"))
{
log("couldn't contact announcement
server\n");
t_reply("500", "couldn not contact announcement
server");
};
} else
{
if(!vm("/tmp/am_fifo","voicemail")){
log("could not contact the answer
machine\n");
t_reply("500","could not contact the answer
machine");
};
};
log("**************** vm
start - end
******************\n");
} else
if(method=="BYE"){
log("**************** vm end - begin
******************\n");
if(!vm("/tmp/am_fifo","bye")){
log("could not contact the answer
machine\n");
t_reply("500","could not contact the answer
machine");
};
log("**************** vm
end - end
******************\n");
};
break;
};
if (method=="CANCEL")
{
sl_send_reply("200", "cancels are junked
here");
break;
};
sl_send_reply("501",
"method not understood here");
}