On 10/25/07, Sajith T S <sajithts@gmail.com> wrote:
Klaus Darilion wrote:
> If you send all calls to Asterisk you can use the features of Asterisk
> for this.
True, but isn't it a little suboptimal? Say, I'm a supervisor in a
call center. I wouldn't want to barge into all calls, only certain
calls where my agents would need assistance.
As per Klaus says 100 %. because OpenSER is powerfull sip signalling. its cann't do media tracking the call, So if u pass all the calls to Asterisk, then asterisk creates the Channel. Barging and ChanSpy in Asterisk works on Channels base.
Is there a way to initiate a directed call transfer sort of thing,
perhaps towards a conference room? Is 3PCC suited for such a scenario?
I'd imagine that proxy should need B2BUA functionality in this case.
And - thanks a lot for the responses. Much appreciated.
Sajith.
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