Hello,

I'm trying to get CDR working in Kamailio by using the acc and dialog modules. Everything seemed to be working fine - until i noticed that for some of the calls the call duration is 0, even if that call has been successfully established and duration was for about a few minutes. In the Kamailio logs I'm getting such errors:

WARNING: dialog [dlg_handlers.c:1649]: dlg_ontimeout(): timeout for dlg with CallID '304bad142b50bb3a7a117816439ea3d5' and tags 'as3adde5c7' '7d28152f-e0e3-4bcf-9d5c-21c3723b95c5'

WARNING: acc [acc_cdr.c:230]: db_write_cdr(): fallback to dlg_only search because of message doesn't exist.

This error I'm getting at about 2 min after the ACK message for 200 OK. I'm not sure that this is related to the dialog timeout, but below you can see the related configuration for the dialog module:

modparam("dialog", "default_timeout", 10800) # 3 hours

modparam("dialog", "early_timeout", 180)

modparam("dialog", "noack_timeout", 90)

Unfortunately, I'm not able to reproduce this issue, as that's happening randomly and just a few times per day. On the SIP Level i didn't notice any strange issues.

Any ideas why is that happening?

Thank you.