Use Asterisk or FreeSwitch for this fronted by SER/Kamailio.<br><br>FreeSwitch FIFO application or Asterisk Queues + AGI.<br><br>Neill....;o)<br clear="all"><br>Aeonvista Ltd<br>Opening Up New Ideas<br>
<br><br><div class="gmail_quote">On 1 July 2010 05:06, Trung Anh <span dir="ltr">&lt;<a href="mailto:dangtrunganh@gmail.com">dangtrunganh@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">

Hi everyone,<br><br>I have a problem about Agents status. <br><br>Now, i want to develop ACD system but i don&#39;t know how to collect agent status.<br><br>Please help me. Thanks in advance!<br clear="all"><font color="#888888"><br>

-- <br>Best Regards,<br>

<br>Mr House Cricket<br><br><br>
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