We have a
comrex access unit that we have previously successfully used for connections
using your SIP service. For some reason now though, we can no longer get the
unit to work. We know the username (LCR.ACCESS1) is ok as we can access the
account through the website. However, entering the same details in to the
comrex fails. The comrex status displays "OFFLINE (Registering)" and does not
get any further. Is it possible for you to check that the account is ok and
that the unit has successfully been authenticated.
regards
Andy
__________________________
Andy Bosley Supervisor, London Control Room
Technology Operations
Technology
Division, BBC Room
3045, Broadcasting House
Tel
External:
+44 02077 654976
Tel
Internal:
54976
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