Hi Daniel,

  We are looking for just MSRP. We already have a different solution for phone calls.

  Yes similar to call queuing system. Do you have any pointers?

 

Thanks

Pranathi

 

From: Daniel-Constantin Mierla [mailto:miconda@gmail.com]
Sent: Thursday, April 13, 2017 1:36 AM
To: mack@dopensource.com
Cc: Pranathi Venkatayogi <pvenkatayogi@cyracom.com>; Kamailio (SER) - Users Mailing List <sr-users@lists.kamailio.org>
Subject: Re: How do i build MSRP chat bot?

 

Hello,

 

On 10.04.17 11:53, mack@dopensource.com wrote:

Hey Daniel,

 

She wants to put them on hold and ideally send them a MSRP message saying  “Please wait for us to find a person to speak with”.

is it for calls that involve also voice communications, or just MSRP? Because it looks like you look for a call queuing system.

Cheers,
Daniel


 Once someone becomes free, we want to bridge the session.   We found that if the MSRP Client doesn’t connect within a certain period of time it kills the session like any SIP INVITE.  One approach is to create a MSRP bot that answers the call and then forwards the session once a person becomes free.   We are looking for other approaches.  Any thoughts?

 

On Apr 10, 2017, at 5:36 AM, Daniel-Constantin Mierla <miconda@gmail.com> wrote:

 

Hello,

the standard MSRP session starts with and INVITE. What do you want to achieve, answer the invite, have a chat and then reconnect the caller to another MSRP endpoint? Or hold a bit the INVITE until the target connects to the system (e.g., after a push notification)?

Cheers,
Daniel

 

On 07.04.17 23:09, Pranathi Venkatayogi wrote:

I would like to place the customer connecting via SIP/MSRP on hold until I find the right destination.

What is the best way to do this?

  One idea is to write a MSRP bot. Does anyone know how to go about this?

 

Other smart ideas? 

 

Thanks,

Pranathi Venkatayogi

System Developer II

(520) 745-9447 x4466

 

 

<Mail Attachment.png>

 

DISCLAIMER: This e-mail and any attached content may contain confidential or privileged material delivered for the sole use of the intended recipient(s). Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender immediately by reply e-mail and delete all copies of this message. It is the recipient's responsibility to scan this e-mail and any attachments for viruses. The content of this e-mail message, including any attachments, does not comprise a contract or a portion of a contract, and so does not bind CyraCom International, Inc. or any of its agents or subsidiaries. CyraCom, LLC and Voiance Language Services, LLC are wholly owned subsidiaries of CyraCom International, Inc.

 



-- 
Daniel-Constantin Mierla
www.twitter.com/miconda -- www.linkedin.com/in/miconda
Kamailio Advanced Training - May 22-24 (USA) - www.asipto.com
Kamailio World Conference - May 8-10, 2017 - www.kamailioworld.com

 



-- 
Daniel-Constantin Mierla
www.twitter.com/miconda -- www.linkedin.com/in/miconda
Kamailio Advanced Training - May 22-24 (USA) - www.asipto.com
Kamailio World Conference - May 8-10, 2017 - www.kamailioworld.com