The developer of that part (which was developed by SER project during 2005-2008, when Kamailio was separate project, then inherited it as part of SIP-Router project merging) is no longer active. The design is rather complex, without much documentation, but the code is available and you can try to understand and fix issues that you find there. Or ask for a refund :-) ...
If not even @miconda wants to touch or fix the code, maybe we should consider deprecating it. At least remove it from the sample configuration as a start.
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