<div><div dir="auto">The VÍA is not really a problem. Check the IP in the SDP itself.</div></div><div dir="auto">On both the INVITE and the 200 there should be IP addresses reachable by both</div><div dir="auto"><br></div><div><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, 17 Apr 2019 at 09:24, Bonjour Madame <<a href="mailto:bonjourmadame30@gmail.com">bonjourmadame30@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><p style="box-sizing:border-box;color:rgb(48,48,57);font-family:Roboto,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px">Hello all,</p><p style="box-sizing:border-box;color:rgb(48,48,57);font-family:Roboto,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px">I am dealing with a no audio issue, phones are not even ringing. There is a private IP address in the "VIA" section of the message header of the INVITE:</p><p style="box-sizing:border-box;color:rgb(48,48,57);font-family:Roboto,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px">Via: SIP/2.0/UDP 192.168.1.25:65291;rport;branch=z9hG4bKPj9e3849d1981a4094a8323dad5826ec34</p><p style="box-sizing:border-box;color:rgb(48,48,57);font-family:Roboto,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px">and in the contact  too:</p><p style="box-sizing:border-box;color:rgb(48,48,57);font-family:Roboto,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px">Contact: <sip:5002@192.168.1.25:65291;ob></p><p style="box-sizing:border-box;color:rgb(48,48,57);font-family:Roboto,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px"> </p><p style="box-sizing:border-box;color:rgb(48,48,57);font-family:Roboto,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px">In the "status 100 Attempting to connect your call" from the server,  I can see the public IP of the phone under received:</p><p style="box-sizing:border-box;color:rgb(48,48,57);font-family:Roboto,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px">Via: SIP/2.0/UDP 192.168.1.25:65291;rport=53990;branch=z9hG4bKPj9e3849d1981a4094a8323dad5826ec34;received=PHONE_PUBLIC_IP</p><p style="box-sizing:border-box;color:rgb(48,48,57);font-family:Roboto,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px"> </p><p style="box-sizing:border-box;color:rgb(48,48,57);font-family:Roboto,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px">And in the "status 200 ok" from the server, I have:</p><p style="box-sizing:border-box;color:rgb(48,48,57);font-family:Roboto,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px">Via: SIP/2.0/UDP 192.168.1.25:65291;received=PHONE_PUBLIC_IP;rport=53990;branch=z9hG4bKPj9e3849d1981a4094a8323dad5826ec34<br style="box-sizing:border-box">Record-Route: <sip:SERVER_PUBLIC_IP;lr=on;ftag=9284528256a54f8b81e692133a15684c></p><p style="box-sizing:border-box;color:rgb(48,48,57);font-family:Roboto,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px"> </p><p style="box-sizing:border-box;color:rgb(48,48,57);font-family:Roboto,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px"> </p><p style="box-sizing:border-box;color:rgb(48,48,57);font-family:Roboto,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:14px">I don't know  what steps to take to resolve this issue.</p></div>
_______________________________________________<br>
Kamailio (SER) - Users Mailing List<br>
<a href="mailto:sr-users@lists.kamailio.org" target="_blank">sr-users@lists.kamailio.org</a><br>
<a href="https://lists.kamailio.org/cgi-bin/mailman/listinfo/sr-users" rel="noreferrer" target="_blank">https://lists.kamailio.org/cgi-bin/mailman/listinfo/sr-users</a><br>
</blockquote></div></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div>Regards,</div><div><br></div>David Villasmil<div>email: <a href="mailto:david.villasmil.work@gmail.com" target="_blank">david.villasmil.work@gmail.com</a></div><div>phone: +34669448337</div></div></div>